SHIPPING & RETURNS
All orders will be shipped with USPS First-Class Mail. The exact arrival date of any item shipped cannot be guaranteed. All items are hand-made to order. Please allow up to 14 days for your item to ship. If you need an item sooner, please contact us.
International packages will be shipped via USPS First-Class Mail. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
If unsatisfied with your purchase, returns are accepted within 14 days of receipt. Custom and personalized products are FINAL SALE and cannot be returned or exchanged.
Returned items must be in the same condition in which they were sent. Damaged items will not be accepted and will be returned to the buyer without a refund. Please include your invoice or invoice number and name with your returned item. Once the merchandise has been received, you will be credited the purchase amount.
For your protection, please return your product with a trackable and/or insured courier. I am not responsible for items that are lost or damaged in transit.
Paypal as well as all major credit cards are accepted.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. At no time do we distribute, share or sell your personal information except what is absolutely necessary to complete your shopping transaction.
Google Analytics is a web analysis service provided by Google. This site uses Google Analytics to gather information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Tracking software and cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is NOT provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Copyright & Trademark
All design content in the HauteHacker shop is the intellectual property of HauteHacker LLC, even after a purchase, and is protected by United States and International copyright and trademark laws. All images, both original and reproductions, may not be reproduced without the written consent of HauteHacker LLC. HauteHacker content may not be used or reproduced without written consent.
Please contact HauteHacker if you have any questions.
OTHER POLICIES AND FAQS
All pieces are hand cut and hand crafted so no two items will be completely identical. Please allow for slight variations from the images shown.